Customer Support

adfenix is growing rapidly – join us on our journey!

 

At Adfenix, we are leading an industry revolution, empowering thousands of real estate agents across 12 countries to transition from print advertising to the digital age. With a strong team, cutting edge technology and having recently signed several 1+ MEUR contracts, we are growing rapidly. We are currently 20 people from 8 different countries and in 2017 we will become more than 50 people.

We have a strong culture of finding talent and help them grow during an challenging and rewarding internship. By joining one of our teams you will work with both junior and senior fellows – everyone with the desire to learn new stuff, grow and outperform expectations. This is a key growth driver for adfenix and now we are searching for several new family members to join our quest.

By joining Adfenix you will be part of an amazing journey of a new startup. A journey where you are a future key player. We believe in gathering awesome people, give them an inspiring objective and then stand aside and let them show how it’s done. No micro management, but plenty of coaching and high fives from our leaders.

This will give you the opportunity to unfold your potential by working close with our awesome team, enabling a steep learning curve and many possibilities to grow – both personally, professionally and entrepreneurially.

Our hope is that you want to join us on this journey as a fast-paced startup environment where we push each other’s boundaries.

 

Main responsibilities

  • Customer support
  • Resolve tickets
  • Help build our help center

About the internship

Customer support is the backup that saves the day for our users. Our ambition is to make an intuitive product and an excellent onboarding, but with rapid growth there will always be a place for a hero.

You will resolve tickets and build our help center, improve our support processes and set up the tools. You will also work with Auto-publishing and other services that will simplify the life for our users. After the internship you will have a solid understanding in working in a product support targeting global customers.

What we are looking for

If responding to incoming tickets and helping users in desperate need is your game you might be the one for us.

Location

Gothenburg, Sweden.

Application

If you want to join us, please send your CV and a short motivation to future@adfenix.com. If you have any questions, we are always ready for a call or fika.